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STORE POLICY
CUSTOMER CARE
Order Support: Have questions about your order? Contact us for assistance with tracking, modifications, or issues.
Product Assistance: Need help choosing the right hair extensions? Our experts are here to guide you.
Returns & Exchanges: We strive for 100% satisfaction. Check our return policy for details on exchanges and refunds.
General Inquiries: Whether it’s about hair care tips or product recommendations, we’re happy to help!
PRIVACY & SAFETY
At BELEZ Hair, we respect and protect your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and make a purchase.
Information We Collect
When you shop with us, we may collect the following information:
Personal Information: Name, email address, phone number, shipping and billing addresses.
Payment Information: Payment details are processed securely through third-party payment processors and are not stored on our servers.
Browsing Information: We may collect data about your interactions with our website, such as IP addresses, device type, and pages visited, to enhance your shopping experience.
How We Use Your Information
We use the information we collect to:
Process and fulfill your orders.
Provide customer support and respond to inquiries.
Improve our website, products, and services.
Send promotional emails or special offers (only if you opt-in).
How We Protect Your Information
We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers, and all transactions are encrypted.
Third-Party Sharing
We do not sell, rent, or share your personal information with third parties, except:
To trusted service providers (such as payment processors and shipping carriers) who help us operate our business.
When required by law or to protect our rights.
Cookies & Tracking Technologies
Our website uses cookies to enhance your experience by remembering your preferences and tracking site usage. You can manage your cookie preferences in your browser settings.
Your Rights & Choices
You have the right to:
Access, update, or delete your personal information.
Opt out of marketing emails by clicking "unsubscribe" in any email.
Disable cookies through your browser settings.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website signifies your acceptance of the updated terms.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us.